Reference

How apektogel Handles Your Personal Data

Your personal data — from account registration through every deposit you make via DANA, OVO, GoPay or QRIS — is handled under a clear, documented policy that tells…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transactions logged securelyYou can request a copy of your data at any timeRetention periods disclosed per data category

Explore Lobby Read FAQ

What Data We Collect and Why

apektogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with apektogel, we collect the information needed to verify your identity, process your chosen payment method and deliver your account history accurately. This includes your name, email address, device identifiers and transaction records — for example, when a deposit via GoPay

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or QRIS clears, a timestamped record is stored against your account for reconciliation and fraud prevention. We do not sell your personal data to third-party advertisers. Behavioural data, such as which game rooms you visit, is used only to improve the platform experience for you. Access
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to specific account features depends on local law in your region. Data collected through OVO or DANA transactions follows the same retention schedule as all other payment records.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to correct inaccurate information, or need to request deletion of your account records, our privacy support team is available seven…

Live Chat Available 07:00–23:00 WIB, seven days a week. Start a chat from your account dashboard and select 'Privacy & Data' from the topic menu to reach the right team immediately.

Email Support Send your privacy request to our dedicated data-protection address. Include your registered email and the specific data category you are enquiring about; we respond within one business day.

Account Settings Log into your account, go to Settings > Privacy, and submit a data-access or data-correction request directly. The form routes your submission to our compliance team without delay.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Privacy at apektogel is not a checkbox — it is an operational practice embedded in how we build account flows, process payments and retain logs.

End-to-End Encryption

All data transmitted between your device and our servers — including QRIS payment confirmations and login credentials — is encrypted using TLS 1.3, so no plaintext data travels across the connection at any point.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which game rooms you visit most. You can manage or reject non-essential cookies through the cookie banner shown at first visit.

Account Security Controls

Two-factor authentication is available on every account. We recommend activating it from Settings > Security; it adds a one-time code step that prevents unauthorised access even if your password is compromised.

Data Retention Schedule

Transaction records — including GoPay deposits and OVO withdrawals — are kept for five years to meet financial record-keeping requirements. Non-transactional profile data is deleted within 90 days of account closure.

Third-Party Sharing Limits

We share data with payment processors (DANA, OVO, GoPay, QRIS operators) only as far as needed to complete your transaction. We do not pass your data to unrelated commercial partners or data brokers.

Your Right to Access

You can request a full export of the personal data we hold about you at any time. Submit the request via Settings > Privacy or through live chat; we deliver the export within five business days where local law permits.

Your Privacy Questions, Answered

These are the questions our account holders ask most frequently about how apektogel manages personal data. If your question is not covered here, our live-chat team is available from 07:00 to 23:00 WIB to walk you through anything specific to your account.

We collect your name, email address, phone number and, where required for payment verification, a government-issued ID reference. This data is used solely for account management and transaction processing via DANA, OVO, GoPay or QRIS.

Payment records — including DANA deposits, GoPay withdrawals and QRIS confirmations — are retained for five years to comply with financial record-keeping obligations. After account closure, non-transactional profile data is removed within 90 days.

Yes. Log into your account, navigate to Settings > Privacy and submit a data-access request. We will compile and deliver a full export of your personal data within five business days, where local law permits.

We share data with payment processors — such as DANA, OVO, GoPay and QRIS operators — only to complete your transactions. We do not sell personal data to advertisers or pass it to unrelated commercial entities under any circumstances.

Contact us via live chat (07:00–23:00 WIB) or email our data-protection address with your registered email and the correction needed. We aim to process all data-correction or deletion requests within five business days.

We use essential session cookies to keep your account active and optional analytics cookies to understand game-room usage. You can accept, reject or customise non-essential cookies at any time through the cookie banner or your browser settings.

Yes. Our mobile site applies the same TLS 1.3 encryption as the desktop version. All session data, including payment interactions via OVO or QRIS, is encrypted in transit regardless of which device or connection you use to access your account.

How apektogel Handles Your Personal Data

How to Reach Us About Your Data

Six Ways We Protect Your Account Data

End-to-End Encryption

Cookie Policy

Account Security Controls

Data Retention Schedule

Third-Party Sharing Limits

Your Right to Access

Your Privacy Questions, Answered

01 What personal data does apektogel collect when I register?

02 How long does apektogel keep my payment transaction records?

03 Can I request a copy of all the data apektogel holds about me?

04 Does apektogel share my data with third parties?

05 How do I request correction or deletion of my personal data?

06 What cookies does apektogel use and how can I control them?

07 Is my data protected if I access apektogel from a mobile device?

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